“Happy employees give you happy customers,” is one of the foundational beliefs of Richard Branson, founder of the international multi-billion company Virgin. The success of his numerous enterprises is proof that making your staff happy works wonders for your business. That said, facilitate these improvements to create happy, contented workers:
Appreciate and Encourage
Smiles, praises, commendations, and awards are time-proven ways that work wonders on employee output. Using the right words to motivate is always the better choice over nagging or penalties when you intend to improve your workforce’s efficiency and productivity. True, there’s still the need for disciplinary action, but if it’s the only thing you shell out daily, then expect the same sort of negativity from your personnel.
Automate and Digitalize
One of the best ways to win over your employees is by adding timesaving, efficient, and professional upgrades to the overall systems to speed up workflow. Yes, it would cost you a pretty penny to add employees benefits administration software into your intranet or installing 3-in-1 printers or copiers in each department, but the benefits of such enhancements not only makes happier workers, but can also bring in more profit for your business.
“Train people well enough so they can leave, treat them well enough so they can stay.” is another memorable quote from Richard Branson. It means that you should open all possibilities of improvement for your personnel, not just so they can be more skillful individuals, but also because your enterprise will eventually gain from their added knowledge. It’s a win-win situation for you and your employees if you offer them regular training sessions and seminars inside and outside the company.
Finally, remember that Richard Branson also stated that, “Clients do not come first. Employees come first. If you take care of your employees, they will take care of your clients.” Golden rules like these cannot be ignored, especially if it’s put into practice by some of the most powerful and richest businessmen in the world. Remember, keep your workers happy and you eventually will be too.